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Refund & Return Policy

 

Refund Policy

1. Introduction

Thank you for shopping with [Your Company Name]. We strive to ensure that you are satisfied with your purchase. If you are not completely satisfied, please review our refund policy below.

2. Eligibility for Refunds

Refunds are available for products that meet the following criteria:

  • The product must be returned within 4 t0 5 working days of receipt.
  • The product must be in its original, unused condition with all packaging and tags intact.
  • Proof of purchase (order number, receipt) must be provided.

 

3. Non-Refundable Items

Wrong product or damage.. Then it will be Exchangeable.

4. Requesting a Refund

To request a refund, please follow these steps:

  1. Contact our customer service team at swagzeglobal@gmail.com with your order number and reason for the return.
  2. We will provide you with instructions on how to return the product.

 

5. Return Shipping

You are responsible for the cost of return shipping unless the product was delivered damaged or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

6. Processing Refunds

Once we receive and inspect your returned product, we will process your refund. Please allow [X] business days for the refund to be credited to your original payment method. You will receive a confirmation email once the refund has been processed.

7. Exchanges

If you would like to exchange a product for a different size or color, please follow the return process and place a new order for the desired item.

8. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us at [Your Email Address] within [X] days of receipt. We will arrange for a replacement or refund at no additional cost to you.

9. Changes to Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email Address: swagzeglobal@gmail.com
Phone Number: +92 307  2186800

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